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When a guest searches for a room and their preferred room type is sold out for part of their stay, Bookassist’sIntelligent Room Substitution (IRS) feature in the Booking ...

As we step into 2026, the relationship between hotels and Online Travel Agents (OTAs) requires a "strategic reset." Despite the digital sophistication of the industry, many ...

After an incredible 27 years, Paul Gallagher stepped down as Buswells Hotel's esteemed General Manager in December 2024. In a comprehensive interview with Dr. Des O'Mahony at the ...